A Fortune 500 Healthcare Payer that provides health insurance through government programs
Business Challenge
As a health insurance provider for 5 million members in North America, the client aimed to implement a comprehensive E2E testing process supporting all Lines of Business and developing a scalable testing strategy. They also sought to establish a Testing Center of Excellence (TCOE) for standardizing organizational processes and workflows.Â
- Establish a comprehensive E2E testing and a Testing COE to increase reliability, and enhanced efficiency.
- Automate file extraction processes and comparisons for Provider, Membership, and Pay-to-Provider data.
- Infinite established a TCOE within 10 months of engagement, enabling:
1) Creation of reusable test cases 2) Standardization of testing processes across the client’s systems
- Various testing methods, including Functional, Performance, Automation, Security, EDI, Compliance, Accessibility, SIT, etc., were implemented to provide comprehensive testing support for all workflows.
- Our Testing expertise enabled a successful derivation of decomposed requirements from over 3,500 master requirements.
- $1.2m  Overall Savings in 2022
- 25%Â Â Increase in savings through Core-Flex Model
- 30%Â Â Improved Reliability
- 40%Â Â Effort saved by automation of smoke test for QNXT upgrade projects
- 70%Â Â Faster application performance on cloud
Related Case Studies
Case Study
Strategic transition approach reduced IT costs, improved adherence, and delivered savings.
Case Study
Streamlined domains and enhanced workflow orchestration, and heightening efficiency.
Case Study
Improve auto adjudication and reduced claims backlogs for a Fortune 500 payer.
Case Study
Azure Cloud transition provided easy access and a scalable IT ecosystem.
Case Study
Comprehensive IT transformation afforded significant cost savings.
Case Study
Streamlined and optimized client workflows and processes.
Case Study
Streamlined through automation, reliable infrastructure, and integrated functionality.