About the Company
A Large Regional Bank in the U.S.
Background of Business Problem
- The Bank was looking for a partner to assist with migrating from its legacy system without causing disruptions and to quickly enable new features.
- The challenge was to transition smoothly while maintaining daily operations and to enhance the system's capabilities for faster innovation.
- This required a strategic approach to architecture planning, meticulous data migration, and effective change management.
- The goal was to provide a seamless experience for both service providers and end users while staying ahead in a competitive market.
Our Approach & Solution
Infinite crafted a user-friendly design for both online and mobile banking and upgraded the bank’s system to be cloud-based. The solution focused on four key areas:
Enhancing Customer Experience
Infinite redesigned the bank's online and mobile interfaces, offering a seamless and intuitive user experience to attract and retain customers.
Modernizing Legacy Systems
By updating old systems, Infinite enabled a more flexible and adaptable open banking model, allowing the bank to keep pace with industry standards.
API and Microservices Integration
Infinite integrated the bank’s systems using APIs and microservices, ensuring smooth communication and interoperability with other platforms.
Cloud Migration
Moving the bank's infrastructure to the cloud provided better flexibility, scalability, and growth potential, positioning the bank to quickly adapt to future technological advancements.
Business Outcomes
The transformation significantly improved the bank's digital services on both Mobile and Web platforms. This resulted in:
- Superior customer experience.
- Enabled faster time to market for new features.
- The cloud native design enabled bank to achieve the agility and scalability.
~40%
faster time to market for new features
9M+
Customer lives impacted with enhanced banking experience
>30%
Reduction in cost