About the Company
Enhancing Efficiency in Critical Document Review
Business Challenge
The client faced several critical challenges:
Time-Intensive Review Process
Document review required significant manual effort and attention from reviewers, impacting overall efficiency.
Complexity with Multiple Documents
Handling submissions with multiple linked documents added layers of complexity, increasing the review workload.
Competitor Advantage
Competitors offered features that simplified document review, enhancing reviewer productivity and decision-making speed.
Solution Approach
Infinite devised a comprehensive solution to address these challenges, leveraging cutting-edge technologies:
Indexing Review Items with SOLR
Implemented SOLR indexing to efficiently manage and retrieve review items, ensuring seamless data access and management.
Keyword Indexing and Lexicon Score Generation
Indexed crucial keywords using SOLR and generated lexicon scores based on predefined rules, enabling precise evaluation against compliance criteria.
AI-Based Keyword Identification
Developed AI models for identifying problematic keywords and phrases, enhancing accuracy and efficiency in detecting compliance issues.
NLP-Driven Review Highlighting
Deployed NLP models to extract and process text from review items, generating probability scores to highlight relevant content during evaluations.
Benefits
Designed and implemented a scalable Azure-based microservice architecture, ensuring high availability and fault tolerance. This transition involved modernizing monolithic operations related to Agency Contracting, enhancing operational efficiency and scalability.
Response Time Optimization and Enhanced Security
To meet performance benchmarks and security requirements:
- Engineered data partitioning strategies and simplified data structures to achieve rapid response times, even with large datasets.
- Implemented robust data-level security protocols, including intermediate database synchronization and application-level encryption.
Deployment and Support
Facilitated seamless deployment processes and recommended infrastructure enhancements for improved security, deployment agility, and load balancing.
Benefits
- Improved Compliance Adherence: Lexicon scores provided clear insights into disclosure requirements, ensuring adherence to regulatory standards.
- Enhanced Decision-Making: AI-driven keyword identification facilitated quicker identification of compliance issues, enabling faster and more informed decision-making.
- 50% Reduction in Review Time: By automating validation and centralizing approved disclosure language, review time was halved, significantly boosting operational efficiency.
- Client Acquisition and Market Leadership: The enhanced features positioned the client’s advertising review application as a market leader, driving client acquisition and market expansion.
Key Engagement Highlights
The client’s advertising review application emerged as the preferred choice for compliance, advertising review, marketing, and sales, due to:
Integrated Processing
Streamlined end-to-end processing for advertising and customer communication, ensuring rapid launch of sales campaigns with optimal quality.
Speed to Market:
Accelerated time-to-market for review items, aligning with business expectations and market demands.
Driving Innovation, Delivering Excellence
Partnering for Continued Success