About the Company
The client is one of the largest telecom service providers in the USA, with a revenue exceeding $134.2 billion and a workforce of over 10,000 employees. Their critical applications set required efficient, scalable, and automated testing solutions to support the growing complexity of their operations.
Business Challenges
The client was facing several challenges related to their testing processes for the Telecom applications:
- Development and Maintenance of Automation Frameworks: The client needed robust frameworks to develop and maintain automation testing processes that could handle both GUI and API testing.
- Test Script Design and Execution: Effective design and execution of test scripts were crucial to ensuring the reliability of the applications across various functions and releases.
- Health Check & Regression Testing: Maintaining the health check (HC) and regression suites was essential to identify defects early in the process and ensure application stability over time.
- CI/CD Pipeline Integration: The client sought to integrate continuous integration and continuous delivery (CI/CD) pipelines to streamline development and deployment processes while ensuring effective testing at every stage.
- Pipeline Analysis and Reporting: Effective analysis of testing pipelines and clear reporting on the findings were needed to improve testing efficiency and provide actionable insights for the development teams.
- Automation Coverage: A major challenge was ensuring comprehensive automation coverage for the applications, minimizing the need for manual intervention.
Solutions Provided
To address these challenges, Infinite implemented a comprehensive automation solution, focusing on the development of reliable testing frameworks and enhancing CI/CD integration. Key actions included:
Robust Automation Frameworks
- Infinite designed a robust framework to handle both GUI and API testing. This framework ensured that both the front-end and back-end functionalities of the apps were thoroughly tested.
Playwright Framework for AngularJS
- A Protractor framework was implemented specifically for AngularJS applications to improve testing efficiency and ensure the proper functionality of critical features.
Health Check & Regression Suite Management
- The testing suites for health checks and regression were well-maintained, with automated execution scheduled to identify issues early and often.
CI/CD Integration
- The solution also integrated CI/CD pipelines, allowing for continuous testing throughout the development cycle. This ensured that every code change was tested thoroughly before moving to production.
Test Data Management
- Automated test data management for telecom data points was implemented using customized automation scripts, ensuring that test data was always accurate and up-to-date.
Unified Dashboard Reporting
- A unified reporting mechanism was set up using the Engagement Client tool, providing real-time visibility into test execution, pipeline health, and automation metrics.
Key Benefits
The automation solutions delivered significant benefits to the client’s testing processes, including:
95% Automation Coverage
- Achieved automation coverage for all applications, reducing manual testing efforts and increasing testing accuracy.
Automated Data-Point Creation
- Automated the process of data-point creation, further enhancing efficiency and reducing manual errors.
Defect Management Automation
- Automated the defect creation process in JIRA, ensuring that defects were captured, logged, and assigned for resolution in real-time.
Automated Code Review
- Integrated Sonarqube for automated code review analysis and reporting, improving code quality and reducing technical debt.
CI/CD Integration and Reporting
- CI/CD pipelines were successfully onboarded with quality engineering jobs, improving the speed and reliability of releases.
Health Check & Regression Suite Maintenance
- Continuous maintenance of health check and regression automation ensured that all applications were operating optimally, with early detection of potential issues.
Conclusion
By transforming their testing processes with advanced automation solutions, Infinite helped the client achieve high automation coverage, reduce manual testing effort, and improve the overall quality of the applications. The seamless integration of CI/CD pipelines and automation frameworks not only streamlined the development and deployment processes but also ensured higher reliability and performance across all applications. The automation-first approach empowered the client to maintain agility and scalability while reducing costs and improving time-to-market.