Specialized Insurance Services Offering
AI-Powered Operational Excellence and Productivity across Insurance Lifecycle
overview
Infinite’s Specialized Insurance offers a hybrid delivery model—onshore, nearshore, and offshore—enabling 24×7 support for insurance carriers. Our expertise spans across underwriting, claims, actuarial, billing and contact center capabilities. We focus on driving operational excellence and productivity to help carriers remain competitive and meet evolving customer expectations. Our comprehensive suite of specialized services empowers insurance carriers to accelerate growth, enhance customer experiences and streamline operations. By leveraging advanced AI, ML and Cloud technologies, we deliver cutting-edge underwriting support and innovative policy servicing solutions.
Services Offering
- Actuarial Services
We offer advanced actuarial support across pricing, product development, financial modeling, and regulatory reporting. Our team employs advanced methodologies to improve risk assessment and ensure financial stability.
- Underwriting Support
We support risk assessment and evaluation across multiple lines insurance, policy issuance and renewal processing, exposure analysis and risk quantification, underwriting audits and quality assurance.
- Policy Servicing
We deliver end-to-end policy lifecycle management,—from issuance to renewal—covering all administrative tasks, documentation, and customer support to maintain accurate records and enhance policyholder satisfaction.
- Billing and Collections
We manage the entire billing cycle efficiently, including invoice generation, payment processing, collections, and account reconciliation, ensuring timely premium collection and improved cash flow.
- Contact Center
Our multi-channel customer support is tailored for insurance operations, addressing policy inquiries, claims support, and sales opportunities to enhance customer experience and retention.
- COI Management
We streamline Certificate of Insurance (COI) issuance, tracking, and compliance management, streamlining the process for both insurers and policyholders while ensuring regulatory adherence. We streamline COI issuance, tracking, and compliance management, ensuring regulatory adherence while simplifying the process for insurers and policyholders alike.
- Document Management
We offer efficient document processing, storage, and retrieval services, incorporating advanced technologies for indexing, workflow automation, and compliance—enhancing both accessibility and document security.
- Loss Run Ordering
We provide efficient loss history retrieval and analysis, including request processing, data compilation, and reporting, to support underwriting decisions and risk assessment.